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Fake Apple Support calls, texts, and pop-ups
Last updated
Also known as: Apple phishing, iCloud lock scam, Apple gift card support scam
What it looks like
Unsolicited calls, texts, emails, or pop-ups claiming to be Apple Support about account compromise, unauthorized charges, or device problems. Scammers may spoof caller ID and push for passwords, verification codes, remote access, or Apple Gift Cards.
Who it targets
Apple device and Apple Account users.
Red flags
- Unsolicited Apple Support contact demanding urgent action
- Requests for password, 2FA codes, or to disable security features
- Pressure to pay with Apple Gift Cards
- Pop-ups saying your device is infected and to call a number
What to do if you clicked, paid, or replied
- Hang up; contact Apple only through official support channels
- Never share passwords or verification codes
- Report phishing emails/SMS screenshots to reportphishing@apple.com
- Report FaceTime fraud screenshots to reportfacetimefraud@apple.com
- Report scam calls to ReportFraud.ftc.gov
Still circulating?
Apple’s guidance page updated June 15, 2026; covers ongoing social-engineering patterns.
Primary source: Apple Support · 2026-06-15
Related sources
Educational summary only. Verify details on the source page. Report fraud at ReportFraud.ftc.gov or ic3.gov.